Introduction
Rise & Grow Therapy (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our clients. This policy explains how your personal data is handled when you use this website or our services.
What we collect
We collect and process the personal data necessary to provide psychotherapy services, such as contact details and information shared during sessions. All data is collected directly from you unless otherwise agreed.
How we use it
Your data is used only to provide and manage your therapy sessions and respond to your enquiries. It is never used for marketing purposes or shared with third parties for commercial use.
How long we keep it
Client records are retained for six years following the conclusion of therapy, in line with professional and legal guidelines.
Your rights
You can ask to access, correct, or delete your data at any time. If you have concerns about how your data has been handled, you can also raise a complaint with the Information Commissioner’s Office (ico.org.uk).
Changes to this policy
We may update this policy from time to time; changes will be posted on this page and, where appropriate, notified to you directly.
Privacy Policy
How we collect, use, store, and protect your personal data, in compliance with UK GDPR and the Data Protection Act 2018.
If you have any questions about this policy or how your data is handled, get in touch by email.